Privacy & Cookies Policy

ICHS TRAVEL

GENERAL INFORMATION

The personal data of the users that are collected and processed through our website, www.ichstravel.com  (hereinafter referred to as ICHS TRAVEL).

TYPES OF INFORMATION GATHERED

The information we learn from customers helps personalize and continually improve your experience at the ICHS TRAVEL website. Here are the types of information we gather:

Information You Give Us: You provide information when you search, read and watch the content, use the services. As a result of those actions, you might supply us with the following information:

– Full name

– Email Address

– Phone number (includes Whatsapp)

– Payment information

– IP Address

– Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.

ICHS TRAVEL will not collect any personally identifiable information about you unless you provide it.

Payment information: Your credit and debit card information will be processed for the sole purpose of booking travel services.

GOOGLE Analytics: We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

 

Automatic Information: Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses, ICHS TRAVEL or third-party content served by or on behalf of ICHS TRAVEL on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; and services you searched for, viewed, and possibly purchased.

 

HOW LONG WE KEEP YOUR DATA

Personal data will be kept for the time necessary for the provision of the website and its functionalities or if the user withdraws his consent, the user’s personal data will be removed from our database immediately.

HOW WE USE YOUR INFORMATION

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website. We use personal information collected through our website as described below and described elsewhere in this Policy to:

– Identify you as a user in our system.

– Provide the services (travel service reservations).

– Understand and enhance your experience using our website.

– Send emails through bulk email delivery platforms 

– Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.

– Communicate with you about upcoming events and news.

– Marketing purposes of ICHS TRAVEL website.

Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

 

HOW DO YOU GET MY CONSENT?

By using our website, making a reservation and contacting us, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information.

 

HOW WE SHARE INFORMATION

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below. Instagram

Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers. In the event that ICHS TRAVEL creates, merges with, or is acquired by another entity, your information will most likely be transferred. ICHS TRAVEL will email you or place a prominent notice on our Website before your information becomes subject to another privacy policy.

Protection of ICHS TRAVEL and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of ICHS TRAVEL, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information: ICHS TRAVEL uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

 

Email Address: The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

 

PROTECTING YOUR INFORMATION

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

ICHS TRAVEL follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once ICHS TRAVEL receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while ICHS TRAVEL strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

YOUR RIGHTS

You have the following rights in relation to your personal data provided to ICHS TRAVEL:

– Access your personal data.

– Request the correction of inaccurate data.

– Request its deletion.

– Request limitation of the processing of your data.

– Oppose the treatment of your data.

– Request your portability.

– Not be subject to automated individual decisions.

The Users can exercise all these rights by contacting us through the contact information or the contact page and indicating the reason for his request.

Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim

CHILDREN’S ONLINE PRIVACY PROTECTION

We are in compliance with the requirements of the GDPR (General Data Protection Regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and services are all directed to people who are at least 18 years old or older.

 

EDITING AND DELETING INFORMATION

If you believe that any information, we are holding on to you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt out of the ICHS TRAVEL email, follow the instructions included in the email. Your request should be processed within 48 hours.

SUPPLIERS AND OTHER THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information ICHS TRAVEL collects from you. If you disclose your information to others, whether other users or suppliers on ICHS TRAVEL, different rules may apply to their use or disclosure of the information you disclose to them. ICHS TRAVEL does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. ICHS TRAVEL is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the ICHS TRAVEL site. ICHS TRAVEL encourages you to ask questions before you disclose your personal information to others.

CHANGES TO THIS PRIVACY POLICY

ICHS TRAVEL will post modifications by date to this Privacy Policy to inform you of any changes. ICHS TRAVEL reserves the right to modify this Privacy Policy at any time, please review it frequently.

 

COOKIE POLICY

This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit our website, https://ichstravel.com/

This Cookie Policy should be read together with our Privacy Policy and our Terms of Service.

ICHS TRAVEL will ask for your consent before we install a cookie.

 

WHAT ARE COOKIES?

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before.

Cookies are a very common web technology, most website use Cookies and have done for years. Cookies are widely used in order to make website work more efficiently, as well as providing information to the owners of the website.

Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monitor and improve the website’s performance.

 

REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of the ICHS TRAVEL website.

If you want to remove previously stored cookies, you can manually delete the cookies at any time. However, this will not prevent the ICHS TRAVEL website from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.

FIRST-PARTY COOKIES

We use cookies to enhance the performance of our website and personalize your online ICHS TRAVEL experience.

Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends.

We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our Cookies. We always responsibly use Cookie data.

We aim to continually improve ICHS TRAVEL’s online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device from ICHS TRAVEL at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a cookie is being set or updated, or to restrict or block certain types or all cookies.

THIRD-PARTY COOKIES

Third-party cookies may come from partners that provide functional web tools for our site, another website where we advertise and from social networks.

ICHS TRAVEL may contract with third-party service providers to send e-mails to users who have provided us with their contact information. To help measure and improve the effectiveness of our e-mail communications, and/or to determine whether messages have been opened and links clicked on, the third-party service providers may place Cookies on the devices of these users.

PERSISTENT COOKIES

We use persistent Cookies to improve your experience of using the ICHS TRAVEL website. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the ICHS TRAVEL website. Persistent Cookies remain on your device until deleted manually or automatically.

SESSION COOKIES

Session Cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to help us track internet usage for the improvement of our website.

USES OF COOKIES

Our Cookies are used for the following purposes:

Strictly Necessary: These cookies are essential for the ICHS TRAVEL  website to perform its basic functions.

Security: We use these Cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.

Advertising (Facebook ads, Google ads, YouTube ads, Twitter ads, etc.): These cookies are used to display relevant advertising to visitors who use our services or visit the website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by ICHS TRAVEL and trusted third party networks and are generally persistent in nature.

 

GOOGLE Analytics: We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.